**this post is a sticky. Please scroll down to see the next post/new content.
Due to the vagaries and curses of technology, everything in our submissions and general inquiries main inbox disappeared sometime on Christmas Eve. Like…poofed into cyberspace in a place not to be found. Not the way I hoped to start my holidays, believe me! This was emails sent between December 15th and December 24th only, as all other emails had been moved out of the main inboxes and filed appropriately. I’ve been stressing over this for two weeks, and the Help Desk has made a valiant effort to find the missing emails. They’re still trying and will exhaust every possibility, I’m sure, but in the meantime I don’t want anyone to have to wait longer than necessary for a reply.
So, please accept my apologies for any inconvenience, but if you sent a submission or an inquiry of any kind to the submissions@ or email@example.com inboxes between December 15th and December 24th, and haven’t received a personal response (not an autoresponse, but a personal response) please resend your email. When you resend, please note the original date you sent it, if it’s a submission, so I can be sure to move it to the proper place in the queue and be sure it doesn’t add any extra time to your wait.
*it is not necessary to resend any emails that fall outside this time period, even if you haven’t received a personal response!